Set up your business
Sign in to your Back Office, open the Retra App, and connect with the person who invited you.
Promoter training
Learn it. Share it. Repeat.
Start with a small, repeatable process. Then use the guides and recordings when you need a specific answer.
Retra Health launch playbook
Start with ten people, choose a message, sort their interest, and send the right link. Includes 21 image posts and follow-ups.
Start here1 2 3 4
Your first-week launch plan
Focus on understanding the offer and having helpful conversations. Small actions done consistently are easier to repeat with your team.
Learn what you can share
Review Rise, ZIP+, and PepperBurn. For Retra Health, read the care process before discussing it with anyone. Use official product information.
Make a list and reach out
Write down 10 people you care about. Share an honest first post or send a personal message. Ask what goal matters to them and whether they want more information.
Start with a genuine reason for contacting them, not a copied mass message.Share one relevant resource
Send the official product, opportunity, or Health link that matches their interest. Ask what stood out, answer within your knowledge, and agree on a sensible next step.
Find a shareable resource →Your next 30 minutes
Write down 10 names. Pick one person you know well. Send a short personal message: “I started something new with Retra and thought of you because you mentioned your wellness goals. Would you be open to seeing what it is?” If they say yes, ask whether they are more interested in the products or the business, then share one matching official link.
Make it personal, clear, and permission based.
A useful rhythm: ask → listen → share one official resource → follow up. Avoid income promises, treatment claims, or sending repeated unsolicited messages. Send medical questions through the Retra Health provider process.
How-to guides
Get the task done
Enroll customers & Promoters
Find the right enrollment path and walk through the steps.
Open guide →Manage orders & SmartShip
Use the guided walkthrough for placing a new order. For SmartShip, use the second guide below.
Open guide →Set up I-Payout
Learn how to prepare your account to receive commission payments.
Open order guide ↗ · SmartShip guide ↗Get customers
Practice leading with needs, product education, and follow-through.
Open guide →Get Promoters
Share the business opportunity with context and clear expectations.
Open guide →FAQs
Find answers to common Retra business and product questions.
View FAQs ↗How to get customers
Share your own experience or a relevant product story, then ask about their goals. Offer one official product page or video with permission. Follow up with a useful question, and help them order when they are ready.
Find product tools →How to introduce the opportunity
Share why you chose Retra, ask whether they would like to see the business, and send the overview. Invite your leader into a conversation when helpful. Give a clear picture of the work involved and avoid earnings promises.
Find opportunity tools →Watch & learn