Answers to the tasks you’ll do most often. Open a walkthrough where you need to see each click.
Use the customer path for someone who wants products. Check that the shopping page says “You are shopping with [your name]” so the order is credited correctly. If you are in your own account, sign out first.
Watch customer walkthrough ↗Use the Promoter path only for someone who wants to build a business. On the public site, choose “Become a Promoter” in the footer and follow the steps together.
Watch Promoter walkthrough ↗Sign in, choose New Order, confirm the products and shipping details, then review the order before submitting. For a new customer, use their enrollment shopping link instead of ordering under your account.
Watch order walkthrough ↗Open Manage SmartShip in the Back Office to review your recurring order, delivery schedule, products, and payment details. Save changes and confirm the next processing date.
Watch SmartShip walkthrough ↗Create your I-Payout account from the Retra Back Office, then complete its separate setup. Your account name should match your government ID. If it does not, contact support@retraglobal.com before continuing.
Always follow the directions on your current product label. These quick notes summarize the existing Retra guidance; the official product pages have the latest information.
Mix one scoop with 6–10 oz of water and shake or stir. The existing guide suggests morning or early afternoon. Mixed Berry also has a caffeine-free option.
Rise product page ↗Review the package for current serving directions and caffeine information, particularly when introducing it alongside other products.
ZIP+ product page ↗Mix one scoop with 8–12 oz of cold water. Adjust the water for your preferred sweetness and heat. It contains some caffeine.
PepperBurn product page ↗For Retra Health, send treatment and eligibility questions through the secure intake and licensed provider process. Do not provide dosing guidance or collect medical histories in messages.
Share an authentic story or question that invites conversation. Keep product and income statements accurate.
Ask what the person wants to learn, listen, and get permission before sending a relevant link.
Share one official resource, answer questions within your knowledge, and ask whether they want a next step. Respect a no.
“I thought of you because you mentioned [their goal]. I’ve started sharing Retra and would be glad to show you what I’m learning. Is that something you’d like to see?”
No. You can share through personal conversations, small gatherings, and online channels that fit you. Choose methods you can sustain.
Check the dashboard in your Retra Back Office. Review the plan for qualification rules.
Open Profile → Website/Login in your Back Office to review or update your replicated-site link.
VIP Customers can view their link in Profile → Website/Login. Confirm the current referral terms before explaining rewards.